What is WhatsApp Business with Ecart Pay?

WhatsApp Business is a tool that allows you to link your business WhatsApp with Ecart Pay to charge quickly and easily through payment links.

Your customers continue to use their usual WhatsApp, without downloading additional apps, while you manage sales, payments, and confirmations from a single place.

What is it for?

With this integration you can:

• Sell directly from your WhatsApp catalog.

• Generate 100% customizable payment links.

• Send the link via WhatsApp in seconds.

• Allow your customers to pay at the Ecart Pay checkout.

• Receive payment and order confirmations in real-time.

• View and manage all your orders from your Ecart Pay dashboard.

Flow example:

1. Your customer enters your WhatsApp catalog.

2. Selects a product and clicks on Buy.

3. Automatically receives a payment link.

4. Makes the payment at the Ecart Pay checkout.

5. Both receive the order confirmation.

How to connect WhatsApp Business with Ecart Pay?

1. Log in to your Ecart Pay account.

2. Go to WhatsApp Business.

3. Click on Connect WhatsApp Business.

4. A pop-up window will open with a QR code.

5. From your mobile, scan the QR with the account associated with your WhatsApp Business.

   ℹ️ During the connection: Check the option Share all chats This allows: View previous conversations. Continue chats with current customers. Not to limit the benefit only to new conversations.

6. Click on Confirm.

7. You will receive a confirmation on your phone.

8. Done! Your WhatsApp Business is now linked to Ecart Pay.

You can manage this connection at any time:

1. Go to Settings.

2. Tap Account.

3. Select Business Platform.

4. There you will see Ecart Pay as a connected platform.